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PAL Experts - Delivering comprehensive support around the PAL Platform
Support offerings
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Talk to us to discover the wide range of support packages we offer.
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PAL Solutions - Welcome!

Our experienced team of application scientists and engineers collaborate closely with you to design, develop, and implement fully automated workflows. From the initial consultation and meticulous method development to seamless system configuration, expert installation, and ongoing support, we are committed to ensuring optimal performance and efficiency in your laboratory.

PAL Solutions goes beyond standard product offerings to provide comprehensive, end-to-end services

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Smiling support staff member with a headset working at a computer, providing assistance for PAL Solution

Support

Our experts provide on-site and remote support, training classes for your team, and installation support for PAL Systems upon request.

Advanced diagnostic tools, including remote support capabilities, help us to better serve you when you need fast answers

PAL System Support
Close-up of a metallic mechanical component in a lab automation system, similar to parts used in PAL System
Close-up of a metallic mechanical component in a lab automation system, similar to parts used in PAL System

Request a Service

Do you need assistance with your PAL System, including maintenance or repair services?

Request a Service Quote
Lab automation handling sample vials, highlighting PAL Solutions expertise featured in our About Us content
Lab automation handling sample vials, highlighting PAL Solutions expertise featured in our About Us content

About us

We're part of the PAL System family, dedicated to providing the best possible support.

With direct access to PAL System experts in R&D, Software, Application, Tech Support, and many more fields, we ensure top-notch assistance.

About us PAL Solutions
Image showing the transition from a Combi PAL system to a PAL RSI system, highlighted by a large blue arrow
Image showing the transition from a Combi PAL system to a PAL RSI system, highlighted by a large blue arrow

Switch from PAL-xt to PAL RSI

Modernize your Laboratory and Transform your Research. For laboratories currently utilizing the PAL-xt system, the transition to the PAL RSI presents a compelling solution for streamlining operations and future-proofing your investment. 

Switch from PAL-xt to PAL RSI
Hand pointing at options on a computer screen while using the PAL Product Finder tool
Hand pointing at options on a computer screen while using the PAL Product Finder tool

PAL Product Finder

Discover a wide range of products using our detailed PAL System Product Finder Tool.

PAL Product Finder
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Open book blending into a laptop with colorful science icons floating upward, representing the PAL Content Hub.

PAL Content Hub

Search our library for news - app notes, videos, webinars, brochures, manuals and many more

PAL Content Hub
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